Trustly Casinos

Trustly is a payment method for online casino deposits and withdrawals that protects your banking information by acting as a middleman between the casino and your bank. It uses account-to-account technology for instant payments directly from the bank without requiring card details. We tested this payment method for online gambling to highlight its highs and lows, and here is a review of what we found.

✓ Trustly doesn't charge any fees
✓ Offers a Scan N Play option for casino players
✓ Transactions are instant
✓ Your banking data is not shared with a casino

Trustly Casinos

  • Gambling Is Addictive
  • Affiliate Disclosure

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Charlotte Wilson
Written by Charlotte Wilson
Oliver Singh
Edited by Oliver Singh
8 Min Read
Updated on Mar 16, 2025

Open Banking for Gaming: The Trustly Approach

Trustly was founded in 2008 as a Swedish banking company and is licensed by the Swedish Financial Supervisory Authority. Trustly offers its users an app and a card to make payments without a bank account. The company is known as an open bank because it bypasses the delays caused by traditional banking processes.

Trustly has several useful services, such as Pay N Play and Scan N Pay. The first one is especially cool for gamblers, as the service allows users to play in casinos without going through the stressful sign-up process at casinos. However, unfortunately, it still is not available in New Zealand. The Scan N Pay feature, on the other hand, works in New Zealand.

Scan N Pay brings the convenience of instant mobile transactions to physical gaming venues. This innovative solution allows you to make deposits and withdrawals simply by scanning a QR code with your phone, without needing to download any apps or create special accounts. Most importantly, your winnings can be transferred directly to your bank account within minutes.

How to Play at Online Casinos with Trustly

Once you have created a Trustly account, you are ready to start your gambling journey. Our expert, Charlotte Wilson, has prepared a step-by-step guide for you to learn how you can easily place a deposit with Trustly and start playing at online casinos.

1
Choose a Casino
Pick a reliable online casino and create an account there. To find the best gambling platform, we recommend checking out our highly detailed casino reviews.
2
Process a Payment
Log in to your casino account, go to the Cashier page, and select Trustly. Enter the deposit amount and confirm the payment through the Trustly app or website.
3
Start Playing
Then, return to the casino website and claim a welcome bonus. This way, your gambling experience will be even more exciting. After that, enjoy all the casino games!
4
Withdrawal Process
For withdrawals, go to the Cashier section of the casino website and select Trustly. Specify the amount you wish to cash out from a casino and confirm an operation.

Trustly Fees and Limits

When it comes to fees, Trustly itself doesn't charge any for depositing funds on online gambling websites. Also, there are no transaction or annual maintenance fees from Trustly when you use their service. However, some fees may appear, as casinos and banks can have their own charges for payments or transfers via Trustly. The only way to determine if such fees apply to you is to contact your casino/bank or check their terms and conditions.

Trustly doesn’t have any specific limits for withdrawals or deposits. In most cases, the casino is responsible for setting the limits. However, the general minimum deposit is $10. For withdrawals, the casino may set a maximum limit from $4,000 to $10,000. Yet, it still depends on the specific platform. Deposits at online casinos using Trustly are instant. Also, withdrawal times are faster than at traditional banks. It takes from a few hours to one day.

Limit Time Fees
Minimal Deposit $10 Instant 0%
Maximal Withdrawal $10,000 24 hours 0%
To avoid additional charges, you should ensure that an online casino you are about to deposit to is an actual NZD casino, meaning that it does support the currency. Otherwise, you might have to pay a currency exchange fee.

Security of Trustly

Trustly is a secure platform that uses top encryption measures to protect its users' data. Therefore, you can be sure that your funds and personal information are in good hands.

  • The SSL encryption protocol Trustly uses is similar to traditional banks. Third parties cannot see your data.
  • Trustly uses a two-factor authentication. You need to authorise transactions before they go through.
  • The platform has a TUV certificate, which protects gamblers' funds from hackers and unauthorised access.
  • Trustly doesn't share client information with third parties due to its privacy agreement.

Trustly Identity Verification

Trustly’s identity verification uses Open Banking technology to complete the Know Your Customer (KYC) process. With the customer’s consent, Trustly retrieves verified identity information directly from their bank account. This real-time procedure allows complete immediate validation of personal details, such as full legal name, address, e-mail, and phone number. Also, using bank data reduces the risk of fraud and manual errors, ensuring a more secure verification process. Moreover, it takes much less time than the regular KYC process, since you don't need to submit any documents.

Trustly Customer Support

Trustly offers a FAQ page to help customers sort out their simple issues. Those who have more questions can reach the support team by filling out the contact form. The reply time is usually around 24 hours. Unfortunately, support by phone is not provided.

Pros and Cons of Trustly

Trustly has its advantages and drawbacks for casino players. Consider both options before deciding whether it's suitable for your needs.

Pros
  • Deposits are instant
  • Trustly doesn’t charge fees
  • Uses advanced safety tools
  • Trustly doesn't have its own limits
  • Supports both deposits and withdrawals
Cons
  • May not be very common among casinos
  • Casinos and banks may charge fees

Responsible Gambling with Trustly - BetPokies Tips

Unfortunately, Trustly itself doesn't offer any responsible gambling tools. Yet, BetPokies experts offer you an option that will help you control your spendings. Trustly’s direct bank integration means every transaction appears on your bank statement. You can set up real-time alerts with your bank to monitor deposits and withdrawals. This not only boosts your security but also helps track your spending and winnings more accurately.

Alternatives to Trustly

In case you want to try some other payment methods that are similar to Trustly, we prepared a list of options you can consider. Let's take a closer look!